Terms of Service

Effective Date: September 2, 2026

Agreement to Terms

These Terms of Service govern your use of sanmarcosappliancerepair.net and the appliance repair services provided by San Marcos Appliance Repair, a business operated by Francisco Ortega (“we,” “us,” “our”). By using this website or scheduling a service call, you agree to these terms.

Our Services

San Marcos Appliance Repair provides mobile diagnosis and repair of residential and commercial appliances throughout San Marcos, CA and North San Diego County. We have no shop or showroom; a technician travels to your home or business to perform the work.

Requests, Estimates & Diagnostic Fees

Submitting a request through this website — by phone, form, or the appointment booking page — is a request for service, not a guaranteed booking. A dispatcher will call or text to confirm your appointment window. A technician diagnoses the appliance on-site and provides a repair quote before performing any work; no repair begins without your approval. A diagnostic fee may apply and is typically waived when you proceed with the recommended repair.

Scheduling & Appointment Windows

Because technicians travel between appointments, arrival times are estimated windows, not guaranteed exact times. We will contact you if a delay is expected.

Cancellations & Rescheduling

We don't charge a cancellation or no-show fee. If you need to reschedule or cancel a scheduled visit, please call or text us as soon as you can so we can offer that time to another customer.

Payment

Payment is due at the time of service unless we've agreed otherwise in writing. This website does not process payments or store payment information online.

Warranty

Completed repairs are covered by a 90-day parts-and-labor warranty against defects in the specific repair performed. This warranty does not cover unrelated failures, pre-existing conditions not part of the original repair, misuse, or damage occurring after the repair. Warranty service on a covered repair is provided at no additional labor charge; a replacement part may still carry the manufacturer’s own warranty terms.

Your Responsibilities

To help us complete your service safely and accurately, please provide accurate contact and appliance information, ensure a technician can safely access the appliance, and secure pets during the visit.

Limitation of Liability

We aren't liable for pre-existing damage, conditions unrelated to the repair performed, or issues arising from a customer's own subsequent repairs or misuse. To the extent permitted by law, our liability for any claim related to our services is limited to the amount you paid for the specific service giving rise to the claim.

License

San Marcos Appliance Repair is licensed and insured.

Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute will be resolved in the courts of San Diego County, California.

Changes to These Terms

We may update these terms from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services after a change means you accept the updated terms.

Contact Us

• Phone: 760-621-5157
• Email: info@sanmarcosappliancerepair.net